General Company FAQs
Is my entry tax deductible?
Unfortunately no, your entry is not tax deductible. Charity Challenges is not a non-profit organization which is why your entry is not tax deductible.
How do I know how much is donated to charity?
We are as transparent as possible when it comes to our donations. Please check out our previous events page where you can find information on our previous events with donation receipts.
How do I know which charities are being donated to?
Great question! The registration page for each event displays the information for charities that are benefiting from our events.
What is a virtual event?
All Charity Challenges events are virtual events. A virtual event is something that you do on your own wherever you would like.
How do Charity Challenges events work?
Simply register for one of our virtual events, complete the challenge anytime and anywhere you desire, and log your activities to our website. Those who are participating in a “Live Challenge” and already purchased their patch (USA/International registration option) will have their patch(es) shipped out at the end of the event.
How do I log or submit what I’ve done?
During events you will log your activities on the submit page. We do not require any physical proof such as videos of you completing the workouts. We trust you not to cheat yourself.
How many times may I submit reps/exercises per day?
You may submit your reps or exercises multiple times per day without any issue.
Logging is painful. Can I log weekly or monthly?
Yes! There’s no reason you can’t log in weekly, monthly, or even yearly chunks. The hard part is supposed to be the challenge… not the logging.
Do Perpetual Challenges include physical products?
All Perpetual Challenges are all a la carte. The registration cost includes entry for the virtual event only. If you would like patches or other event-specific gear you can purchase that separately. This ensures that people who don’t want specific items don’t end up paying for them.
How do I create a team?
To create a team you must be signed up for a Charity Challenges event. If you are signed up then you can go to the Teams page, head to the bottom of the page, and enter your new team name into the “Team Name” box and then click the “Submit” button. The person who creates the team is, by default, the team leader.
How many teams can I be on?
You can only be on one team at any given time. Teams persist past events so you are not on a team for a particular event. You are on a team and your team participates in events.
How are tabs determined when on a team?
Even though you are on a team the tab you will earn is based on individual contributions and not your team total.
What is the smallest/largest size a team can be?
On the small side you need at least one person (yourself) to start a team. However, teams aren’t fun if you’re the only one on them so we recommend at least getting one more friend to join in with you. On the large side teams can hold as many members as you want! There’s no limit.
How do I join a team?
You can join a team from either the Team Directory or from individual team pages. To join a team from the Team Directory go to the Team page, scroll through the list, and click the “Request to Join
What information does the Team Leader see about me?
When you join a team the team’s leader (Team Leader) will have access to your first name, last name, email address, number of submitted reps, and when you last submitted a rep. This information is needed so that they can successfully manage their team.
How do I cancel my join request?
If you requested to join a team but wish to cancel that request you can do so from either the Team Directory page or the page of the team you requested to join. Just click the “Cancel Join Request” button and your join request will be removed.
How do I leave a team?
If you wish to leave the team that you are currently on you can do so by going to your team’s page, scrolling to the bottom, and clicking the “Leave Team” button.
How do I manage my team?
If you are the leader of a team and need to approve join requests you can do so from the “Manage Team” page.
How do I get people to join my team?
You can share the link to your team by copying the URL out of the browser from your Team page. If you share the link to someone who is logged in they will see your team page and will be able to request to join your team. If you share the link with someone who is not signed up (or not logged in) then they will see the Sign Up page. After signing up they will be able to go back to your Team page and request to join your team.